FAQs


How to shop & place an order

Do I need an account to place an order?

No, all you need is an email address.

I have forgotten my password: what should I do?

Simply follow the 'Forgot your password?’

How do I place an order on your site?

Placing an order is easy at Ching Clothing. Here’s how:

  1. Choose a category or designer from the top navigation menu or search to explore a specific style or trend.

  2. Select the size of your item and click ‘Add to bag’. Once you have finished adding your items, proceed to checkout under ‘Summary’.

  3. Sign in to your account if you have not done so already. If you do not have an account, simply proceed via guest checkout.

  4. Enter your address and payment information and select a delivery method to complete your order. Once your purchase is confirmed, it will be carefully prepared and shipped to you. We’ll keep you updated every step of the way.

 

Shipping, taxes & duties

How much will I be charged for shipping?

Every Ching Clothing order is unique so our shipping costs vary depending on the size, weight and destination of your chosen items. This information will appear at the checkout. 

When will I receive my item and how can I track delivery?

Once your order is confirmed, we will dispatch it within 2 business days. Delivery takes 10-30 business days, depending on your location and chosen shipping method. 

 

 

 


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